Blog

Consumer rights, in plain English.

Practical guides on disputing charges, fixing credit reports, and forcing banks and big companies to do the right thing.

Unauthorized Charges

Wells Fargo denied your fraud claim — what you can do about it

August 12, 2026 — Your EFTA and Regulation E rights after a denied fraud claim, what the current Wells Fargo account agreement says about arbitration, and what you can recover.

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Credit Report Errors

My credit report says I’m deceased — what do I do?

August 11, 2026 — Where a deceased indicator can come from, what to save, how to dispute it, and when the FCRA’s accuracy and reinvestigation rules may apply.

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Unauthorized Charges

How Arbitration Against Chime and Stride Bank Works: A Consumer’s Guide

August 10, 2026 · 3 min read — What consumer arbitration against Chime and Stride Bank, N.A. costs, how long it takes, the step-by-step process, and what you can recover.

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Unauthorized Charges

Chime Denied Your Dispute? Your Rights Under the EFTA and FCBA Against Chime and Stride Bank

August 10, 2026 · 2 min read — Chime is not a bank. Your EFTA and FCBA rights against Chime and Stride Bank, N.A., what you can recover, and why arbitration is not a dead end.

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Credit Report Errors

Why Is My Trial Payment Being Reported as Delinquent?

You made every trial modification payment on time and your mortgage still reports 30, 60, 90, 120 days late. The LM024 form letter, the Ewing NJ subservicing platform, and the FCRA claim.

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Case Law Library

Cushman v. Trans Union: why credit bureaus can't just "parrot" the bank

Third Circuit — a §1681i reinvestigation must be more than repeating what the furnisher says. A cornerstone of NJ identity-theft cases.

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Case Law Library

Philbin v. Trans Union: the mixed-file case that defined FCRA accuracy claims

The Third Circuit's roadmap for a §1681e(b) accuracy claim — the exact fact pattern still behind Jr./Sr. mix-ups today.

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Case Law Library

Cortez v. Trans Union: branded a terrorist match at a car dealership — and a $150,000 lesson

OFAC 'terrorist list' alerts are part of your consumer report; the Third Circuit affirmed $150,000 against Trans Union.

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Case Law Library

Seamans v. Temple: "technically accurate" reporting can still violate the FCRA

Omitting a bona fide dispute — or key dates — can make technically true reporting materially misleading.

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Case Law Library

The trap in disputing directly with your bank: SimmsParris v. Countrywide

In the Third Circuit, a furnisher's FCRA duties are triggered only by a dispute routed through the bureau — not by complaining to the bank.

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Case Law Library

Fuges v. Southwest Financial: how defendants use the Safeco "reasonable reading" defense — and where it ends

The Third Circuit let a defendant escape willfulness under Safeco. Understanding this defense is central to FCRA strategy in NJ.

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Case Law Library

Long v. SEPTA: which background-check violations get you into federal court

Third Circuit — being denied a copy of your background report before rejection is a concrete injury; a missing rights notice may not be.

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Case Law Library

Kelly v. RealPage: tenant-screening companies must tell you where the dirt came from

Third Circuit — a §1681g file request obligates the CRA to disclose its sources, including middleman vendors.

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Case Law Library

Bibbs v. Trans Union: the "reasonable reader" standard — and why context cuts both ways

Third Circuit — credit-report accuracy is judged by how a reasonable reader would understand the entire report.

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Case Law Library

Ingram v. Experian: the thirteen-second "investigation" — and why furnishers can't call your dispute frivolous

Third Circuit 2023 — furnishers receiving indirect disputes must investigate; reasonableness is a jury question.

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Case Law Library

Migliore v. Vision Solar: a hard lesson for identity-theft victims on "permissible purpose"

Third Circuit 2025 — lenders had permissible purpose for a forged loan; identity-theft cases now aim at bureaus and furnishers.

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Case Law Library

Burrell v. DFS: the D.N.J. roadmap for furnisher cases (and the preemption trap in state-law claims)

D.N.J. — §1681s-2(a) has no private right of action, and NJ CFA claims premised on credit reporting are often preempted.

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Case Law Library

Cosmas v. American Express: when you've already won — and the bank keeps reporting the debt

D.N.J. denied Amex summary judgment where it kept reporting a $48,000 debt after a state court held the consumer not liable.

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Case Law Library

New Jersey's own Fair Credit Reporting Act: the state-law layer on top of your federal rights

N.J.S.A. 56:11-28 et seq. — private right of action, statutory and punitive damages, extra free reports, and security freezes.

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Case Law Library

Suing over a credit report error in the District of New Jersey: what to expect

A practical guide to FCRA litigation in Newark, Trenton, and Camden — from the dispute letter to fee-shifting.

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Case Law Library

What is an FCRA case worth in the Third Circuit? The real numbers from the decisions

Compensatory, statutory, and punitive damages — with the actual awards from the published Third Circuit and D.N.J. decisions.

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Case Law Library

The Kitchen Renovation That Built New Jersey Consumer Law: Cox v. Sears Roebuck & Co.

The New Jersey Supreme Court decision that turned home-improvement regulatory violations into automatic Consumer Fraud Act violations—and defined ascertainable loss, treble damages, and fee-shifting for homeowners.

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Background Checks

SambaSafety driving record errors: how they cost you a job — and your FCRA rights

When SambaSafety's MVR report is wrong, you can lose a CDL, a delivery gig, or a sales job overnight. Here's the FCRA playbook.

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Background Checks

Checkr background check errors: disputes, deadlines, and when you can sue

Checkr powers background checks for Uber, DoorDash, and thousands of employers. Here's what to do when it gets you wrong.

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Background Checks

Spokeo, BeenVerified, and people-search sites: when bad data becomes an FCRA lawsuit

People-search sites are often consumer reporting agencies — and the Supreme Court has already weighed in. When you have a case.

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Background Checks

How far back does a background check go in New Jersey and Maryland?

The 7-year federal rule, the $75,000 exception, and how NJ and MD layer extra protections on top.

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Credit Report Errors

ChexSystems and Early Warning Services: denied a bank account over bad data?

Why banks deny accounts based on ChexSystems and EWS reports, how to dispute, and when the FCRA lets you sue.

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Tenant Screening

TransUnion SmartMove tenant screening errors: denied an apartment wrongly?

SmartMove reports are often wrong. Here's how to dispute, when to sue, and what damages you can recover.

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Identity Theft

Someone opened a credit card in my name — what to do

Step-by-step: shut down the fraudulent account, force the bureaus to remove it, and sue under the FCRA when they refuse.

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Unauthorized Charges

My bank won't refund an unauthorized charge — what to do

EFTA and Regulation E often force the bank to give your money back. Here's how to make it happen — and when it becomes a lawsuit.

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Credit Report Errors

How to remove a charge-off from your credit report

Most charge-offs are reported with errors that, under the FCRA, require deletion. Here's the playbook — and the lawsuit lurking inside it.

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Debt Collection

Debt collector calling about a debt that isn't mine — what to do

Your FDCPA rights when a collector pursues a debt you don't owe — and the violations that turn calls into a federal case.

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Credit Report Errors

Mixed credit file: someone else's accounts on my report

When the bureaus blend your file with a stranger's, the FCRA hands you one of the strongest cases in consumer law.

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Disputed Charges

How long does a bank have to investigate a dispute?

The exact federal deadlines for credit-card and debit-card disputes — and what happens when the bank blows past them.

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Credit Report Errors

Paid collection still showing on credit report — what to do

You paid the debt and it's still tanking your score. Here's what the FCRA actually requires — and how to force a fix.

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Credit Report Errors

What is a 1681i dispute letter? (With template)

FCRA §1681i forces the bureaus to actually investigate. Here's what to put in your letter — plus a template you can adapt.

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Disputed Charges

How to dispute a credit card charge — and what to do when the bank says no

The right way to file a billing-error dispute, the deadlines that matter, and the federal law that kicks in when your bank rubber-stamps a denial.

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Disputed Charges

Bank denied your dispute? Here's your next move

A denial isn't the end of the road. Most denials are exactly when a real legal claim against the bank begins.

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Refund Disputes

Merchant refused your refund? Your legal options

When stores, subscription services, and online sellers stonewall a refund, state and federal laws give you teeth — including treble damages in many states.

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Credit Report Errors

Can I sue for credit report errors? FCRA explained

What counts as an FCRA violation, what damages you can recover, and the exact steps that lead to a winning case against the bureaus.

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